Retail Customers
Support on this web site is provided to customers who purchased Family Tree Legends directly from Pearl Street Software only. If you purchased Family Tree Legends in a retail establishment (CompUSA, OfficeMax, etc.), please contact Individual Software for assistance with ALL of your inquiries, and support issues at their toll-free telephone number:
Individual Software
1-800-331-3313, Monday-Friday, 8am-5:30pm (PST).
Direct Customers
At Pearl Street Software, it is of the utmost importance to us that our customers' questions and concerns are answered promptly. Support on this web site is provided to customers who purchased Family Tree Legends directly from Pearl Street Software only. To submit a request for support or to ask a question about our program, please fill out the form below.
IMPORTANT: You can get a faster, more accurate response by selecting Get Online Technical Support under the Help menu in Family Tree Legends. If you can't open the program at all, please continue to use this form.
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